Frequently Asked Questions

Here are some of the most frequent questions we are asked. it is not, however, an exhaustive list and therefore if you have any other please do not hesitate to get in contact with us and a member of staff will assist you.

Opening Hours

Our physical shop is currently open 7 days a week, Monday to Sunday.

Our online shop is open 24hrs, we pack and dispatch Monday to Friday 9am-5pm and Saturday mornings.

Our physical shop is open 9am to 5pm.

Purchasing

We are happy to take orders;

In person; 7, Eldon Way, Hockley, Essex, SS5 4AD

By phone; 01702 202318

Onlinewww.mpa-airsoft.com

We accept all major debit and credit cards as well as Android, Samsung and Apple Pay. 

PayPal payment should be sent to amanda@mpa-enterprises.com or you may use the PayPal option online.

Online Store

Our online store is open 24 hours a day 7 days a week. 

Orders are dispatched Monday-Friday before 2pm. We will dispatch orders that are small enough to go by Royal Mail on Saturday morning.

Currently, we only dispatch to the UK.

We use:

The Royal Mail, UPS, DHL and Parcel Force.

Currently, our site has a flat charge of £6.95 for all deliveries.

Pandemic

We have put in place as many preventative measures as possible to maintain the safety of both our staff and customers. 

We ask that all customers wear face protection when coming to our shop. All our staff are required to wear face coverings when interacting with customers.

We have hand sanitizer and hand washing facilities available for customer and staff use.

We provide gloves for customers to wear if they wish to handle any goods in the store.

We have installed polycarbonate screens at the till areas to protect our staff and customers.

Our staff regularly clean the shop, the entrance, the stairs, toilets and ranges.

We have signs around the premises reminding customers to keep their distance and to use the sanitation devices.

The shooting ranges comply with the NSRA guidelines for COVID safety for indoor shooting ranges.

We keep a record of all customers who use the shooting ranges and keep this list for the required 21 days. This list of names and contact numbers is destroyed after 21 days to comply with GDPR rules during the pandemic.

During the pandemic, we are currently only able to open the shop and shooting range.

Skirmishes and parties are currently unavailable as we are unable to make them “COVID safe” under the government guidelines.

The shooting ranges comply with the NSRA guidelines for indoor shooting ranges.

Airsoft

Airsoft is similar to paintball but without the paint. Airsoft guns are more realistic, many are 1:1 replicas of the original real steel version. They shoot 6mm plastic or biodegradable balls called BBs. No paint means the sport requires honour and integrity. Call your shots when you’re hit and enjoy the games.

Airsoft is played all over the country and the world at many outdoor and indoor sites and enjoyed by thousands of regular players. It means different things to different people. Some take it extremely seriously, enjoying realistic military simulations and reenactments of historical battles. They dress in accurately copied, (sometimes genuine) clothing and use replica weapons from the period. They limit ammunition, supplies and games are restricted to be as true to the actual historical event as is possible. Others are serious about their weapons and kit trying to get the right authentic look. Some aren’t worried about dressing the part or what weapons they have, they just want to get out and have a blast. 

Airsoft sites across the country have teams of staff working tirelessly to bring to you a huge variety of game scenarios and fun-packed days. Enjoy playing and working as a team, whether you’re a sniper or up the front with you’re pistol and assault rifle, get out their, make friends and unwind.

Speedsoft is a newer type of airsoft, very popular with younger players, especially in the US.

Practical airsoft shooting and target shooting encompasses all ages young and the young at heart. 

Airsoft is played indoors and outdoors, in woodland, fields, old buildings and bunkers. The variety and fun is endless and you’re never too old to give it a go.

A RIF is a Realistic Imitation Firearm. Airsoft weapons are replicas of real weapons. Those that are brightly colour are not classed as realistic, tan, camouflage and black weapons are all RIFs.

18. This applies to two-tone weapons as well.

The United Kingdom Airsoft Retailers Association (UKARA) was formed in response to the 2006 Violent Crime Reduction Bill to enable a safe method of selling Realistic Imitation Firearms (RIFs) to the UK Airsoft player market. 

UKARA registration is only available to Airsoft Players over 18 years of age.

To apply for registration, you must join a UKARA approved Skirmish Site and you must have fulfilled their membership criteria before you can be registered as a member of their site on our database. MPA Enterprises Ltd runs a UKARA registered airsoft site: Hockley Airsoft Arena and is also a UKARA registered retailer.

To gain full membership to our club you are required to play a minimum of three times over a period of two months. Once you have a full membership to the club you are entitled to apply to be added to the UKARA register. Please complete the paper form or online document and Amanda will register you. You will be required to present two forms of ID one has to be photographic and must have your current address.

This is the minimum requirement under the Violent Crimes Reduction Act.

Shooting Range

The shooting range is restricted to ages 8 years and up. There is no upper age limit.

Unfortunately, during the pandemic, we are unable to hire equipment for the shooting range. This include eye protection. 

The maximum number of people able to shoot on a point is 2.

£10.00 per hour for the first person.

£5.00 per hour for the additional person on the point.

We ask that customers wear a mask when they enter the premises. Once customers are on the range, at their point, they are able to remove their masks.

Technical Work and Customization?

MPA Defence Industries Ltd is on-site next to the shop. Customers can bring in their weapons for repair, upgrade and customization.

At MPA Enterprises Ltd we specialize in custom weapons, built to either our own design or to a customers. 

We can engrave gun parts, such as slides with pictures and words. 

We are now able to offer CNC slide cut-outs as part of our customization work.

UK Law & UKARA

MPA Defence Industries Ltd is on-site next to the shop. Customers can bring in their weapons for repair, upgrade and customization.

At MPA Enterprises Ltd we specialize in custom weapons, built to either our own design or to a customers. 

We can engrave gun parts, such as slides with pictures and words. 

We are now able to offer CNC slide cut-outs as part of our customization work.